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There are two core APIs available for users of Journey Orchestration. The first is the application API. This API is primarily concerned with driving the product. It provides resources to the user interface and integration points with the rest of the platform.

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The APIs provided are all REST based and are self-documented using swagger, the APIs are accessible from a shortcut in the side menu but also from https://dde.alterian.net/docs/

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Published Rule API

The Alterian CX platform allows users to create their own rules (or rule groups) in an easy to use low code interface using Templates as building blocks. More information on building Rules within Journey Orchestration can be found in the Journey Orchestration section.

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Users generally won't need to access this part of the API. There are however a few areas which may be of interest for example the info APIs allow users to generate reports against the system and the rule APIs allow access to the programmatic management of rules and data grids.