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If logging has been added to the underlying Templates within the Rule any logs generated by this Rule will be available here, standard logs on Rule status will also show.
When Logs are selected from within Rule Designer you have the ability to undock the logs screen. The logs screen undocks allowing it to be moved about and opened in another screen. This allows the user to have a test screen, Rule Designer and the logs generated by the Rule visible at the same time which greatly aids Rule design and issue triage.
Log Type Filter - Select from:
All - All available logs
Write to Log - Logs specifically added to the underlying Rule Templates. Normally added to help triage issues or review the data being processed.
System - System logs, more generic errors and the current state of the Rule
Date Range - To Filter logs by date - Four quick filters are available allowing you to see the logs over a specific date range select a From and to Date and time. By default tthe date range is not used and this screen will automatically show the last 100 rows (logs) created the moment before the screen was openedgenerated over set periods of time. For example choosing 15 minutes ago will show you the logs created 15 minutes ago to “Now”. New logs are also included.
Custom date ranges allow a start date range and end date range to be selected.
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To review “New” logs as part of testing add adjust from to include the current date and time and then select To as a future value. clicking on Refresh will add any new logs created into this view. |
If The key element of the log message is large and difficult to see click on the <> button bring up a larger version or double click on the row. Logs can be examined in a formatted style or raw textprovided by Alterian CX is the message provided. Clicking on the log row opens the Message where it's easier to see the details. The Message screen appears at the righ of the Logs by deault but can be changed to show under the logs.
This specific log can messagecan be downloaded from this view or all the visible logs can be downloaded using the download button at the top of the logging screen.
Refresh will update the screen showing the latest logs.
Logging can also be accessed for a specific Rule directly from the Ribbon bar. Anchor