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When Logs are selected from within Rule Designer you have the ability to undock the logs screen . The logs screen undocks allowing it to be moved about and opened in into another screen. This allows the user to have a test screen, Rule Designer and the logs generated by the Rule visible at the same time which greatly aids Rule design and issue triage.
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The key element of the log provided by Alterian CX is the message provided. Clicking on the log row opens the Message where it's easier to see the details. The Message screen appears at the right of the Logs by deault default but can be changed to show below under the logs.
This specific log message can be downloaded from this view or all the visible logs can be downloaded using the download button at the top of the logging screen.
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Search - * can be used as a wildcard when searching.
The columns shown in the logging can be selected. Date is mandatory.