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If a Rule fails when users are not in the Alterian CX the system you still want to be able to quickly identify the issue to expedite resolution.
The Rule monitoring Public Template and Rule provides this functionality, allowing you to build notifications around Rules when they fall below previously configured Health scoresthresholds.
A Rule Monitoring Rule should be run in each Client and Target where you want alerts generated for Rules created in running within them.
For most customers this would be the Production Target only with Rules in Development and Test not being monitored.
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Input Data
Field | Description | Example |
|---|---|---|
N/A |
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