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Output Fields

Field

Description

Example

ChannelAgentID alterations

ChannelAgentIds should be passed through in the Rule in quality order with the “better” identifying values as higher ChannelAgentId values. The value we get from our Email Manager integration identifies a specific individual so this is almost always better than the website cookie that is used as an identifier on most pages.

To ensure these differences in quality are honoured we will add the Email Manager Tracking value as ChannelAgentId1 with any other ChannelAgentIds set being pushed down to the next available ChannelAgentId. Where all three ChannelAgentIds are used this will result in the original ChannelAgentId3 being replaced and not used.

In the majority of cases the next location the user goes to will have this value so we will link them togather.