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Excerpt
hiddentrue

Released 28/09/2023

Alterian Real-Time CX Platform - DDE 4.25/CX 6.30

Release Date: 28/09/2023

Summary


General

Rule Designer

Rule

Testing

Show logs connected to

Rules

Display Logs Associated with a Tile

In the Test runner Runner screen, you can now see the access logs generated by a specific tile by clicking on the tile in within the main Rule Designer canvas. this allows you to simply trace This feature simplifies the process of tracing changes to fields and field their values through throughout the flow of the rule significantly aiding rule flow, greatly enhancing testing and rule triagetroubleshooting.

Improved JSON

viewing

Presentation and

autorepair

Auto-Repair in Test Runner

Test JSON data added into to the test runner we will now show be displayed in a clearer more user-friendly format. We have added 've introduced a JSON editor that improves enhances the format, allows you to more clearly see formatting, provides better visibility into nested JSON structures, and has offers an autorepair auto-repair function to help with small JSON irrelgularitiesaddress minor JSON irregularities.

Enhancements for Rule Designer

More quickly understand updated templates while designing rules

Efficiently Navigate Updated Templates While Crafting Rules

We now automatically check for new template versions while you work 're working on your rules. This allows enables you to updates to promptly adopt these new versions as soon as they are become available you.

Streamlined Template

selection screen simplified

Selection Screen

We have removed functionality from 've simplified the template selection screen that was a distraction from the core purpose of the screenby removing extraneous functions that were distracting from its core purpose. The ability to delete a template and change it’s its icon have has been removed.

Support

multiple inputs in

for Multiple Inputs in Recently Used Templates

When selecting a template from the recently used templates

You screen, you can now choose the input to use when selecting a template from the recently used template screen, providing more flexibility in your rule creation process.

Clone and Rename Fields

You can now clone and rename fields in within the rule flow of the Rule. This helps where you want to use is especially useful when you need to utilize the same field value for multiple field mappings or where when the original field name originally provided does not match the name of the values expected by your Templates. Some system feilds align with the expected values in your templates. Note that some system fields cannot be renamed.

Improved understanding of Output Fields

In Rule Designer, output fields now offer the following features:

  1. Search functionality to easily locate specific fields of interest and hide unrelated ones, simplifying the tracking of specific fields in your rule.

  2. Display of fields for each distinct output, where applicable. Tiles may have multiple outputs with different associated fields, and now you can specify the one you want to view.

  3. Indication of how far back in the rule flow a field was created, including a tile-based distance measurement. This helps you understand where the field originated.

  4. Ability to click on tiles in Rule Designer to focus your view, allowing for a more detailed examination of specific elements.

Personas Management

Enable and Disabling of Personas

While working with personas, you may find that some no longer align with your customer experience (CX) or marketing requirements. You can now disable personas, which offers the following benefits:

  1. Removal of the disabled persona from the selection wizard in the switch case functionality within Rule Designer. Any existing switch cases containing the disabled persona will be retained.

  2. Hiding the disabled persona from the default view in the Personas screen. It remains available if you change the filter to "All," ensuring a streamlined view of active personas during your daily work.

  3. Removal of the disabled persona from steps within Journey Playbooks.

Monitor Persona Activity

A new activity counter in the Personas screen will indicate how many events have been created for a specific persona. Personas with low or no activity are likely inactive and may necessitate adjustments to the dat you are loading.


Steps/API

Public Templates

General


Journey Analytics

Fixes

Known Issues

DEV-5353

Loading an existing Sankey in Side by side, when using the Quick Access fails to load. Using the grid option does work correctly

DEV-8342

Cache delete was not successful errors inaccurate. The logs may include messages like Cache step delete was not successful: but this is an incorrect log message and should be ignored.

DEV-4283

Cache Data report does not correctly show numeric field data. If you have a Cache table and a counter table of the same name the numeric value is never pulled back by the Cache Data report.

Report Issue

To report an issue with the application not detailed here, please contact Technical Support. Please use our Service Desk to report issues.