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Not a system rule (Alterian internal rule)
Must be running (and not already snoozed)
Must not have been modified in the last 60 days
Must not have been invoked in the last 60 days
Must have been invoked at least once (to get statistics)
Rule url must match an “eligibilty” regex defined in web.xml - Alterian can configure this file to stop snoozing if required. Please contact Alterian support if you have any specific rules that would meet the criteria above but where it still needs MS response.
Rules in a snoozed state can still be access in Rule Designer and called. The first call after snoozing will take a little bit longer as this will trigger an unsnooze of the rule, after . After this the rule will work as normal if activity continues over the 60 day period, If not it will snooze again.
In this way rule rules that are in use can take advantage of more resources in from our systems to ensure good performance.