Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 2 Next »

Use this template to track email opens and clicks using Alterian CX.

Input data

Field

Description

Example

Message

ClientIP

recipient

redirect

campaign

link

Processing

Output Data

Field

Description

Example

AlterianCX_channelagentid1

Recipient is changed to AlterianCX_channelagentid1 so it maps easily with the Get CXID

AlterianQueue_position

Link is changed to AlterianQueue_position so it maps easily with the Get CXID

AlterianQueue_location

Taken from Campaign concatenated with emailEventType

ClientIP

IP address of the recipient, automatically created

campaign

Campaign name provided by the Input request

emailEventType

Either Click or Open when concatenated with campaign forms the AlterianQueue_location

message

Automatically added

redirect

Where a tracking link is required this is the URL of the page the link should redirect to.

loopcount

Automatically added

Rule Group

Automatically mapped

Rule Type

Automatically added by Alterian queues

Sequence Number

Automatically added

Time Stamp

Automatically added

Trace

Automatically added

Is Control

Standard Is Control flag will be mapped by the Get CXID

  • No labels