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The use of Alterian CX is currently support via only supports Chrome only.
Each Alterian Real-Time CX platform Analyst/User will be provided with a unique URL , where we host the Alterian Real-Time CX platform, and a username password for access to the system. Within the CX Platform for this URL and User, there may be one or more Brands for the Analyst to access. A Brand within the application is one instance of the CX Platform with Data, Rules Templates etc specific to that Brand, and multiple of these Brands can be accessed via a single URL.
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