...
Plivo are a well know SMS and MMS provider. This Public template provides a simple integration with Plivio Plivo allowing our users to send out SMS messages as part of thier their CX campaigns. The Template can be downloaded and adapted if requirements differ from the standard.
Input Data
Field | Description | Example |
|---|---|---|
Phone Number | The Phone number field where the SMS message should be sent | +44797452358 |
SMS Message | This field will form the SMS message. This could be easily created with the Message Builder or the Build Message Public Templates. | Thank you for signing up to Alterian, reply with “Whitepaper” to get our latest Whitpaper. |
Email Subject | Email Subject line | Welcome to Acadian Travel |
First Name | First name of the recipient | John |
Configuration
To use the send plivo SMS Public Template simply add your Plivo details to the parameters configuration screen shown above. We would recommend these are setup as a Confidential Global Parameters so the values do not show once entered.
...
The Public Tempate will take the Message and Mobile Phone number provided and attempt to sent the message. Depending on the succeess of the send the Public RTemplate Template will provide results below allowing for allowing cofirmation that the send was successful and the opportunity to try again or use an alternative channel if not.
Output Data
Field | Description | Example | ||
|---|---|---|---|---|
Email Address | Email address field - value used to send the email | |||
Recipient Name | Name of the recipient | John Smith | ||
Email Subject | Email Subject line | Welcome to Acadian Travel | ||
First Name | First name of the recipient | JohnPlivio Result | Was the SMS send successful? | |
Plivio Message UUID | Message Identifier | |||
Plivio API ID | Plivio API ID | |||
Plivio Result Code | Result Code providing more detail for switching on. For example a followup or alternative channel |