send plivo sms
- Ben Clark
Alterian CX has numerous Public Templates that integrate with commonly used outbound channels.
Plivo are a well know SMS and MMS provider. This Public template provides a simple integration with Plivo allowing our users to send out SMS messages as part of their CX campaigns.
Input Data
Field | Description | Example |
|---|---|---|
Phone Number | The Phone number field where the SMS message should be sent | +44797452358 |
SMS Message | This field will form the SMS message. This could be easily created with the Message Builder or the Build Message Public Templates. | Thank you for signing up to Alterian, reply with “Whitepaper” to get our latest Whitpaper. |
Email Subject | Email Subject line | Welcome to Acadian Travel |
First Name | First name of the recipient | John |
Configuration
To use the send plivo SMS Public Template simply add your Plivo details to the parameters configuration screen shown above. We would recommend these are setup as a Confidential Global Parameters so the values do not show once entered.
Field | Description | Example |
|---|---|---|
Plivo_Authid | Plivo auth ID - We would recommend this is setup as a Confidential Global Parameter so the value does not show once entered. |
|
Plivo_Authtoken | Secret Plivo auth token - We would recommend this is setup as a Confidential Global Parameter so the value does not show once entered. |
|
Plivo_FromNumber | Number that the SMS is sent from in an international format. e.g. +12345678910 | +12345678910 |
Plivo_URLPlivo_URL | URL for sending the message e.g. https://api.plivo.com/v1 | URL for sending the message e.g. https://api.plivo.com/v1/Account/${Plivo_Authid}/Message/ |
Processing
The Public Tempate will take the Message and Mobile Phone number provided and attempt to sent the message. Depending on the succeess of the send the Public Template will provide results allowing cofirmation that the send was successful and the opportunity to try again or use an alternative channel if not.
Output Data
Field | Description | Example |
|---|---|---|
Plivio Result | Was the SMS send successful? |
|
Plivio Message UUID | Message Identifier |
|
Plivio API ID | Plivio API ID |
|
Plivio Result Code | Result Code providing more detail for switching on. For example a followup or alternative channel |
|