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DRAFT

This template has been constructed developed to work with Alterian Email Manager allowing our Email Manager customers to track email clicks and opens using Alterian CX with no customer email content changes. Please contact Alterian support to arrange for this integration to be applied to your accounts.

This template is rarely used on its own. Read through its use in the track-email-manager-email Public Rule for more information.

Input data

Field

Description

Example

ClientIP

IP address of the individual opening or clicking on the email. This is automatically populated by Alterian CX so does not need to be manually added.

109.151.137.25

recipient

Recipient email address, this is normally easily provided by using the personalisation options your ESP provides.

someone@isp.com

redirect

Where the link should redirect to and defines whether we track as a open or click - Should be URL encoded.

https://www.alterian.com/real-time-customer-experience-platform/forrester-wave-leader/

campaign

Campaign name

Newsletter Jan 2021

link

Name of the link which maps to position in the tracking

forrestor_wave_leader

channel

Channel utilising this Rule. This will default to Email if this is not provided in the input data or changed in the parameter

email

...