Ranges
Ranges allow a user to take a field in the rule and create a split based on predefined ranges and the value of the record passing through.
An example may be with Order value. You may want an email followup for an order of less than $100 but a phone confirmation for orders above.
Ranges allow you to choose the field and then set the ranges. Each range will create an output that have distinct behaviour.
As the value flows through the field we compare the value to the range values and the Output Connector the data will flow to if it contains that value. As the Rule runs and data flows through, where the specified value is found in the data it will flow through to the output selected, thereby switching this data through a chosen flow.
You can create a new Range in Rule Designer from any field. Simply click on the Plus icon against the Tile in Rule Designer. As well as the ability to “Select Template ” and “Create Switch Case From Field” you can “Create Range from field”.
Then select the field that holds the value you want to split on, Order value, Priority Engagement score etc.
New Ranges can be added. Click on the Add ( Plus) icon and enter the top and bottom bounds then select an output Connector name. This will create new outputs for this specific Range.
How should you define your Range? For a value to fall into a given range it must be greater than or equal to the lower bound and less than the upper bound. Missed Lower or Upper bounds means the range boundary contains all values above or below. Ranges should never overlap.
In essence this means that for a continous flow of ranges between one and five and then five and above you would add.
Wher you miss a lower or upper bound it will include all values above or below.
Note above that the upper bound is NOT included in that range. So 2 - 3 does not include Three. Three is included in 3-4.
This is so we can cope with decimals. 2.999 for example is in 2 - 3.
Ranges can include negative numbers or decimals
Output connectors can be the same. In this case the two outputs are joined in the flow.
We create a default output for any value that falls outside of the ranges set. You can optinally select one of the Ranges you created to be the default.
Ranges can be removed. Simply click on delete next to the Range