/
CXID Processor

CXID Processor

Overview

CXID Processor

 

  • This step is used internally to identify an individual based on identification fields provided. The Public template GET CXID - Person Identification uses this step.

  • Alterian CX customers will not have to use this step because its functionality is available in the GET CXID and GET CXID Bulk Optimised Public Templates.

Within the plugin:

 

The following settings can be configured:

Setting

Description

Setting

Description

Key Space

Allows you to set the Cache Keyspace you want this step to run against.

Tracking Fields

Allows you to enter the tracking fields you want to use to identify the individual. See Identification mapping fields here to learn more

Optimise for Bulk Loading

When this is selected the CXID Processor looks up the individual based on a single identification field and provides back the related CXID. It will do no merging and will not update last seen values for the individual. This step is used in the GET CXID - Bulk Optimised with this option selected.

Related content