Testing your Rules

When you create a new Rule or adjust an existing Rule the pivotal next step is to test to understand whether it provides the correct action or correct decisions based on the data passed in.

Rule testing within Alterian CX was solely provided via the Rule API Testing functionality. Although this is serviceable it’s not conducive to testing lots of test variations and it does not provide any actionable feedback on what happened in the Rule and what may be going wrong.

Rule testing in Rule Designer provides a user friendly interface to allow you to easily test your rules.