Track Location

AlterianCX_cxid

Standard CXID created by the Get CXID Public Template and passed into the Rule flow

AlterianCX_conversationid

Standard Conversation ID created by the Get CXID Public Template and passed into the Rule flow

AlterianCX_isknown

Taken from the original call into the Rule. Is the information we have on this user enought to positively identify them

Y

AlterianQueue_channel

What Channel is this Rule running on, Web, Call Centre, POS etc. Passed through in the original call to Alterian Journey Orchestration

Web

Is Control

Standard field created to allow us to understand whether the rule and the decisions presented were made to an individual in the control group for this rule or not.

Y / N

category

Category of the event

Email, SMS

AlterianQueue_location

Taken from the original call into the Rule. What location this rule was called from. This allows the Journey Analytics to understand the Rules a individual has moved through.

acadiantravel.co.uk/sales/salespage1

AlterianQueue_position

What position in the specific location this event occured. For tracking Rules this is used for tracking emails.

email banner

rule name

Name of the Rule being called. Automatically Populated.

Sales Personalisation Offers

engagementScore

Engagement score generated by this Rule. Populated automatically if the Engagement Score or Content Group Public Templates are used

4

event datetime

Date and time when the Rule was called. Automatically Populated.

AlterianCX_inboundCampaignName

This is taken from the standard utm_campaign tag and renamed for Alterian CX use. Normally created by the parse campaign tracking tags Public Template.

Summer2022Campaign1

AlterianCX_inboundSource

This is taken from the standard utm_source tag and renamed for Alterian CX use. This is the minimal subset of values we accept. If the utm_source is not present we remove any remaining UTM as these are likely to be incorrect or invalid. Normally created by the parse campaign tracking tags Public Template.

Google

AlterianCX_inboundMedium

This is taken from the standard utm_medium tag and renamed for Alterian CX use. Normally created by the parse campaign tracking tags Public Template.

email

AlterianCX_inboundTerm

This is taken from the standard utm_term tag and renamed for Alterian CX use. Normally created by the parse campaign tracking tags Public Template.

holidays

AlterianCX_inboundContent

This is taken from the standard utm_content tag and renamed for Alterian CX use. Normally created by the parse campaign tracking tags Public Template.

Acadianholidayslink

AlterianCX_defaultQueue

Your standard event ueue

acadiantravel/prod/queue1

AlterianQueue_customerttributeTable

The Parameter (AlterianQueue_customerAttributeTable) can reference a Customer attribute table with the CXID as the key.

Once configured ,each time an event is passed to Alterian Journey Analyics any data from the Customer Attribute Table linked to the corresponding CXID will also be passed through in the same event .