Read Top Category Count
- Ben Clark
As we gather Category Information it’s useful to understand how an individual is interacting with the various Categories. Are they spending time researching family, business or luxury holidays?
This Public Template provides back actionable counts highlighting where people are actually spending time in three different time periods
Last Hour
Last 24 hours
Total
The Read Category Count Public Template is available to all customers but must be used in conjunction with the Get CXID rule.
This rule simply uses any the CXID from the Get CXID Public Template to provide back information highlighing the top interactions per Category over hour, day and total time periods.
Input Data
Field | Description | Example |
|---|---|---|
AlterianCX_cxid | CXID Identifier provided by the Get CXID tile |
|
Output Fields
Field | Description | Example |
|---|---|---|
Top Total Count | When looking at the Top Total Category how many times was the Category Interacted with. | 253 |
Top Total Category | Which Category was interacted with most often over all time. The total number of interactions is Top Total Count. | Business |
Top Day Count | What’s the highest number of interactions against a single Category over the last 24 hours. | 23 |
Top Day Category | Which Category was interacted with most often over the last 24 hours. The total number of interactions is Top Day Count. | Family |
Top Hour Count | What’s the highest number of interactions against a single Category over the last hour. | 6 |
Top Hour Category | Which Category was interacted with most often over the last hour. The total number of interactions is Hour Day Count. | Terms and Conditions |