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Read Top Category Count

Read Top Category Count

As we gather Category Information it’s useful to understand how an individual is interacting with the various Categories. Are they spending time researching family, business or luxury holidays?

This Public Template provides back actionable counts highlighting where people are actually spending time in three different time periods

  • Last Hour

  • Last 24 hours

  • Total

The Read Category Count Public Template is available to all customers but must be used in conjunction with the Get CXID rule.

This rule simply uses any the CXID from the Get CXID Public Template to provide back information highlighing the top interactions per Category over hour, day and total time periods.

 

Input Data

Field

Description

Example

Field

Description

Example

AlterianCX_cxid

CXID Identifier provided by the Get CXID tile

 

Output Fields

Field

Description

Example

Field

Description

Example

Top Total Count

When looking at the Top Total Category how many times was the Category Interacted with.

253

Top Total Category

Which Category was interacted with most often over all time. The total number of interactions is Top Total Count.

Business

Top Day Count

What’s the highest number of interactions against a single Category over the last 24 hours.

23

Top Day Category

Which Category was interacted with most often over the last 24 hours. The total number of interactions is Top Day Count.

Family

Top Hour Count

What’s the highest number of interactions against a single Category over the last hour.

6

Top Hour Category

Which Category was interacted with most often over the last hour. The total number of interactions is Hour Day Count.

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