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Update Category Count

Update Category Count

As we gather Category Information in a rule we should be saving the information against an individual so we can proactively use this to optimise decisions in the future.

This Public Template takes a Timestamp, the Alterian CXID and the Category Identifier and uses this to store information for use in the future by the following rules:

  • Read Category Access

  • Read Category Count

  • Read top Category count

It will also output the information directly into the Rule in which it is used.

This Public Template is available to all customers but must be used in conjunction with the Category Lookup rule and Get CXID. To use it, pull the Public Template into your Rule after you have created your Category Lookup Rule.

This rule simply uses any Category recieved from the Category Lookup Rule and the CXID from the Get CXID Public Template togather with our standard Timestamp field to store Category interactions against a user.

 

Input Data

Field

Description

Example

Field

Description

Example

Category

What Category was returned as the result of the Category Lookup.

Family

AlterianCX_cxid

CXID Identifier provided by the Get CXID tile

 

TimeStamp

This is created in almost every rule and should automap. Provides the Rule with the exact time this event occured to allow it to accurately increment the counts.

 

 

Output Fields

Field

Description

Example

Field

Description

Example

Hour Count

How many times has the CXID been exposed to this Category in the last hour

12

Hour Engagement Score

What’s the total engagement score generated by expose to this Category over the last hour

50

Day Count

How many times has the CXID been exposed to this Category in the last 24 hours

54

Day Engagement Score

What’s the total engagement score generated by expose to this Category over the 24 hours

250

Total Count

How many times has the CXID been exposed to this Category in total

452

Categories

What Category has this CXID been exposed to, viewed in frequency of order of view. In this example they have been to Default first, then Family and then Business.

default|family|business

Top Total Count

When looking at the Top Total Category how many times was the Category Interacted with.

253

Top Total Category

Which Category was interacted with most often over all time. The total number of interactions is Top Total Count.

Business

Top Day Count

What’s the highest number of interactions against a single Category over the last 24 hours.

23

Top Day Category

Which Category was interacted with most often over the last 24 hours. The total number of interactions is Top Day Count.

Family

Top Hour Count

What’s the highest number of interactions against a single Category over the last hour.

6

Top Hour Category

Which Category was interacted with most often over the last hour. The total number of interactions is Hour Day Count.

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